Games & software
The game offering at Cookie Casino contains everything you can expect and want. Here you have uploaded a selection containing over 3000+ games from game manufacturers such as Amaya, Evolution Gaming, Microgaming, NetEnt, Play’n GO, SkillOnNet, NextGen, WMS, Cryptologic, Aristocrat.
As many of this launch just over one game a month, there will always be new games to test and new ways to go. If Live Casino is something you are looking for, you will have live casino games from Evolution Gaming, Xpro and Novoline.
You can read more about these game manufacturers on our live casino page. Something we felt we missed a little during our trial period of the casino was games from Yggdrasil in the offering. However, it seems that Cookie Casino will be able to offer games from Yggdrasil shortly.
Cookie Casino mobile app
One of our test phases was to test playing at the casino via the mobile phone, and we had several test units to try with. We can also say that the gaming experience in their mobile casino will be at least as smooth for those who play via mobile, or better yet – Cookie Casino app.
This is available for all types of smartphones that include iPhone, Android and Windows Phones. With Cookie Casino app, you have direct access to your gaming account, game offering and support. Thus, the app is not the least restricted compared to the one that plays through the browser.
Cookie Casino customer service
We have been in contact with the support a couple of times during our test period. In all situations, we have had friendly contact with Cookie Casino. We have had our cases done or received answers to our questions and always with a warm tone.
To get in touch with support, there are three different ways. The most traditional way has to be a regular telephone call. However, expect to get a long way. It is an telephone number that you can call to speak to; the phone support is your first choice.
However, our favourite is live chat, where you get direct contact with someone who takes the conversation and solves the case directly. You can reach these between 06: 00-24: 00 all year round.
Deposit & withdrawal
At Cookie Casino, you can always find a payment method that suits one as there are a couple to choose from. At the time of writing, payment methods such as:
- Bank transfer
- Card payment (Visa & MasterCard)
The minimum possible deposit with all methods on Cookie Casino is €10. The minimum withdrawal is €20. The processing time for disbursements is a maximum of 24 hours, but keep in mind that the payment method you have chosen may be affected by additional processing times at the same bank or payment service. If you feel unsure about what it is, contact-free to consult with the support.
Security at Cookie Casino
When playing online, it is essential to play safely. Then we aim both to play responsibly and to play with a secure connection. Therefore, it is good that the team behind Cookie Casino has chosen to run 128-bit SSL encryption.
It is the same technology that is commonly used by credit card companies and other companies where communication between your computer and the company should be done with a secure connection. However, this does not mean that your very own equipment is safe but only a relationship. Therefore, it is always recommended to use an antivirus, firewall or similar for complete protection against threats.
Cookie Casino is an online casino where you get exactly what you see. Since you never get a bonus with wagering requirements at the casino, you never have to worry about ‘buying the pig in the bag.’ We also like that you play at least as smoothly on your mobile as via computer or tablet, and that no download of any app is required.
Of course, Cookie Casino also possesses a gaming license, which means that you have several security features available to make your gambling as secure as possible. You also have to avoid an extended registration process as you get started quickly with bank identification.